South Africa gateway not working

Hi,

Trying to login to the South Africa gateway redirects me to the Paris gateway. There is a significant latency differene between the two gateways.

Please assist, thanks.

Edit: After further testing it seems just the towns are using the Paris gateway. Combat zones are using the South Africa gateway. Weird.
Last edited by vrisvrikkie#5915 on Apr 6, 2026, 12:01:10 PM
Last bumped on Apr 6, 2026, 10:45:57 PM
My first guess would be that particular data centre is on-or-around maximum capacity, and so the game is redirecting you to somewhere else """nearby""" to avoid placing you in queues repeatedly. That's how GGG has configured their infrastructure to handle resource starvation, and there's no setting exposed to us to override it. If somewhere else is preferable to Paris, you could try choosing a second-best preferred gateway to prevent being affected by SA's assumed capacity problems.
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Sarno#0493 wrote:
My first guess would be that particular data centre is on-or-around maximum capacity, and so the game is redirecting you to somewhere else """nearby""" to avoid placing you in queues repeatedly. That's how GGG has configured their infrastructure to handle resource starvation, and there's no setting exposed to us to override it. If somewhere else is preferable to Paris, you could try choosing a second-best preferred gateway to prevent being affected by SA's assumed capacity problems.


Thanks for the feedback
Last edited by vrisvrikkie#5915 on Apr 6, 2026, 10:48:18 PM

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